Returns & Exchanges

At PGYTECH-US, we strive for complete customer satisfaction by offering a straightforward return process for items in their original condition. If you are not entirely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and the reason for return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all accessories, manuals, and protective materials are included.

• 3.
  Ship the Item

  Affix the provided shipping label or use a trackable carrier to send the package back to our designated US fulfillment center.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects and approves the returned items, your refund will be processed to the original payment method within 5-7 business days.