Frequently Asked Questions
Everything you need to know about your PGYTECH-US shopping experience.
What is the standard shipping timeframe for orders within the US?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your package departs our warehouse.
Do you offer a warranty on your gear and accessories?
Yes, we stand by the quality of our products. PGYTECH-US offers a limited warranty that covers manufacturing defects. The duration varies by product category, so please refer to the specific product page for detailed warranty terms.
What is your return policy if I am not satisfied?
We offer a 30-day return policy for items in their original, unused condition with all packaging intact. Please contact our support team to initiate a Return Merchandise Authorization (RMA) before shipping your item back.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also support secure digital payments via PayPal, Apple Pay, and Google Pay for a faster checkout experience.
Are your drone accessories compatible with all major brands?
Our accessories are precision-engineered for specific models from brands like DJI, Autel, and others. Please check the 'Compatibility' section on each product page to ensure the accessory fits your specific device model.
How can I track my order status?
Once your order has shipped, you will receive an automated email containing your tracking number and a link to the carrier's website. You can also log into your PGYTECH-US account to view your order history and current status.